Privacy Policy
This Privacy Policy outlines how we collect, protect, use, and share your data, both online and offline. This includes interactions via our website, mobile applications, walk-up box offices, phone, and email.
Personal Information Collection
Many of our services can be used without providing personal information. You can browse events anonymously. However, certain activities require personal data, such as account creation, ticket purchases, and customer support interactions.
When you provide personal data, it may include:
Identity Data: Name, email, username, password, and contact details.
Transaction Data: Purchase history, billing/shipping addresses, and payment details.
Technical Data: IP address, browser details, device information, and site interactions.
Marketing Preferences: Your preferences for receiving marketing communications.
We may also collect aggregated and anonymized data for analytics and service improvement.
Electronic Communication
By using our website, logging in, or contacting us via email, you consent to receive communications from us electronically. This includes transaction confirmations, customer support responses, and marketing messages. You may opt out of marketing communications at any time.
Text Messaging
By opting in, you may receive automated text messages regarding promotions and event updates (up to 8 messages per month). You can reply STOP to opt out or HELP for assistance. Standard messaging rates apply.
Use of Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. These help us:
Improve website functionality and navigation.
Store your preferences and shopping cart details.
Provide personalized advertising and content.
You can disable cookies via your browser settings, though this may affect site functionality.
How We Use Your Data
We use your personal data to:
Process ticket purchases and provide customer support.
Send transaction confirmations and event updates.
Improve website functionality and user experience.
Provide marketing communications, where permitted.
Ensure security and compliance with legal obligations.
Sharing Your Information
We do not sell your data. However, we may share it with:
Event Organizers: To facilitate event access and updates.
Service Providers: Third parties assisting with payment processing, shipping, and marketing.
Legal & Security Entities: When required by law or to protect our users and platform.
Promotional Partners: When you participate in co-sponsored promotions.
Third-Party Links & Advertisers
Our site may include links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. Additionally, third-party advertisers may collect data through cookies for targeted advertising.
Data Security
We implement security measures to protect your data, including SSL encryption for payments. However, no internet transmission is 100% secure. Please protect your account credentials and notify us of any unauthorized use.
Your Rights & Choices
You can:
Opt out of marketing emails at any time.
Disable cookies through your browser.
Request access to, correction, or deletion of your personal data.
Failure to provide required personal data may affect our ability to deliver services.
Business Transfers
In the event of a company acquisition or sale, your data may be transferred as part of the business transition, ensuring continued privacy protections.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at [your contact information].